Shipping Policy
Shipping Policy
Welcome to GemsCircle.com. Our Shipping Policy is designed to provide a clear and concise understanding of our shipping processes and policies. By ordering from our website, you agree to the terms contained in this Shipping Policy.
1. Shipping Options
We offer several shipping options to meet your needs:
– Standard Shipping: Delivered within 14-20 business days.
– Expedited Shipping: Delivered within 7-14 business days.
2. Shipping Carriers
We use reputable carriers to ensure your order arrives safely and on time. Our primary carriers include, but are not limited to, DHL, FedEx, UPS, and the Pakistan Post.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method chosen, and your delivery address. The total shipping cost will be displayed at checkout before you finalize your purchase.
4. International Shipping
We offer international shipping to select countries. Please note that shipping costs, delivery times, and carriers may vary depending on the destination. International customers are responsible for any customs duties, taxes, or other fees incurred.
5. Order Processing Times
Orders are processed within 24-48 hours of order placement. Orders placed on weekends or public holidays will be processed on the next business day.
6. Tracking Your Order
Once your order has shipped, we will provide you with a tracking number via email. You can use this tracking number to check the status of your delivery on the carrier’s website.
7. Delivery Issues
If you experience any issues with your delivery, such as a missing or damaged package, please contact us immediately at support@gemscircle.com. We will work with the carrier to resolve the issue promptly.
8. Shipping Restrictions
Certain products may have shipping restrictions due to their size or nature. These restrictions will be noted on the product page.
9. Failed Deliveries & Returned Packages
In the case where a package is not claimed or cannot be delivered, the carrier may return the package to us. We will attempt to contact you to arrange a re-delivery or a refund. Additional shipping fees may apply for re-delivery.
10. Changes to Shipping Address
Changes to your shipping address may be made before the order is shipped. Please contact us immediately if you need to update your shipping details.
11. Shipping Delays
While we strive to deliver your order on time, shipping delays may occur due to factors beyond our control, such as weather conditions or carrier delays. We appreciate your patience and understanding in these situations.
12. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please contact us at:
– Email: support@gemscircle.com
– Whatsapp: +923445964438
– Address: Opposite police public school near KIU Naltar Express Way Gilgit, Gilgit Baltistan Pakistan
By ordering from GemsCircle.com, you agree to the terms laid out in this Shipping Policy. Thank you for choosing us for your needs. We look forward to serving you!